Do you have a ServSafe Starters Course Access Key?
A Starters Course Access Key is a code that contains letters
and numbers. The code is required to access the course and assessment.
If you do not have a Course Access Key, you need to purchase ServSafe
Starters materials before getting started.
About the Course

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Length: Approximately 60 to 90 minutes
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Content: The five sections are Basic Food Safety,
Personal Hygiene, Cross-contamination and Allergens, Time and Temperature, and
Cleaning and Sanitation. You must complete these sections before the assessment
is available. There is an optional "Job Specific" section that your manager may
want you to complete. Please ask your manager before taking the assessment.
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Course Expiration: You will have 12 months from date
of purchase to begin course. The course will expire 60 days after it is
started.
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Exiting the Course: If you exit the course and log
out, you can sign back in and return to the point where you left off.
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Languages: English and Spanish. You can switch
languages anytime during the course.
About the Assessment
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Length: The assessment is a 40-question,
non-proctored test. It has no time limit.
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Passing Grade: Students must achieve at least a 75%
score to receive the ServSafe Starters Certificate of Completion. You make take
the assessment as many times as necessary until you pass the assessment or the
course expires. Once you pass the assessment, both the course and assessment
will close.
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Access: After you complete the course, you will
receive a link that takes you to the assessment. The assessment will not be
accessible until you finish the course.
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Exiting the Assessment: If you exit the assessment
prior to completion, your progress will be saved.
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Certificate of Completion: After you pass the
assessment, you can immediately print the Certificate of Completion.
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Languages: Before starting, select either English or
Spanish. After the assessment is started, you cannot switch the language.
Questions?
Please e-mail the Customer Service Team at customersupport@restaurant.org or
call (800) 765-2122, ext. 6701. Representatives are available 8:30 a.m. - 4:30
p.m., CST.